A Locksmith charged me more then what he said over the phone, what can I do?

A Locksmith here in Beaverton came out to install a deadbolt and rekey one lock and charged me (my customer) $239.00. When I (my customer) called the locksmith to find out what the extra charges was but they would not say. So what came I (my customer) do to find out what the extra charges are?

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1) You want to contact the Oregon Construction Contractors Board (CCB) Enforcement Officers and ask then for help.

Here is how to contact the CCB Enforcement Officers to find answers:

Their mailing address:
Construction Contractors Board
201 High St SE
Salem, OR 97301

Email Address:
This email address is being protected from spambots. You need JavaScript enabled to view it.

Phone: 503-378-4621
Fax: 503-373-2007

TO REPORT ILLEGAL CONSTRUCTION ACTIVITIES, click here
or
UNLICENSED or LICENSED LOCKSMITH ACTIVITIES, click here.

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2) Before contacting the CCB; you should try and find the Locksmith's CCB Licensed number by going to the CCB's web site:
https://www.oregon.gov/CCB/pages/index.aspx

Then do a search for the Locksmith's Name (Contractor Search):
http://search.ccb.state.or.us/search/

They write down the CCB License Number of that Locksmith and include it in the letter to the CCB Enforcement Officers.

Make a copy of the invoice and write a letter to the CCB about your experience with the locksmith and what questions you want answers too. The CCB Enforcement Officers should get back to you in a few days to a week. They are very busy.